State Farm® Insurance Agent Timm Nielsen

"Shelly had such a warm welcome and was able to help quite easily! I didn’t appreciate all the promotions towards upgrading my policy, but I understand that’s part of the job. In the future, I offer an alternative of asking the customer if they would like to hear about upgrades instead of blindly promoting it right off the bat. Otherwise, she was very helpful and easy to talk with! :)"

"Shelly was excellent. She was patient, efficient and knew what I needed even when I did not."

"Been going here for years. Shelly is just wonderful to work with! She is very helpful and good with silly questions. I’d go here if I were you!! They’re cool with your long strange trips. 👍💜🙂‍↔️"

"Shelly is very helpful with my problems and inquires. She goes that extra mile to get the answer for me. Even if it was about a very old check. I can always count on Shelly answering the phone with a smile. I am a long time customer of State Farm and Shelly is one of the main reasons I stay."

"Shelly is so sweet! She is the best!"

"Shelly was very patient and helpful with a request regarding my insurance. She made the few minutes pleasant with a cheerful and friendly attitude, being fully available."

"Catherine was very helpful and made setting up our new policy super easy!"

"Shelly is really fantastic and treats customers so well. She’s not only knowledgeable but so helpful. She has gone above and beyond for me and my family multiple times over the past few years. I’m super grateful to have an agent and staff I can trust to help every time."

"Shelly was very helpful. Good agency"

"Shelly is always very helpful"

"Catherine helped me and my fiancé get up and running with our car insurance and made the entire process much easier than I thought it could be!"

"Timm and his team are the best! Always friendly and ready to work with you. Catherine went above and beyond to create the best homeowners policy for me. Now I'm stress free. Thank you!!"

"Great customer service!"

"Everyone in my agent’s office is friendly and extremely knowledgeable. I especially appreciated how the associate I worked with today took steps to save me money."

"Catherine was very helpful and adjusted things to help me find the right plan. She was very kind and explained everything very well. Definitely recommend! Seemed like she actually cared about my savings."

"Catherine was very professional and personable.I was confident she'd get the job done to the point of relaxation.Another victory for State Farm!Thank you Catherine."

"It was a genuine pleasure to speak with Shelly this morning regarding updating my insurance policy. Not only was she thoroughly informative walking me through my end of the process, I felt completely assured everything was in order and left with attentive, supportive professionals."

"Shelly has been very helpful to me in organizing all of my elderly father's insurance needs."

"Everyone at this office is amazing! They helped lower my car insurance rate with higher coverage, life insurance and renters! Thank you!"

"Timm and Shelly we're a godsend to my husband and me. We had a State Farm agent but that agent didn't review our policies with us and was not what I consider a professional at his job. When I switched to Timm and Shelly they were able to save me close to a hundred dollars a month. They're still working on saving me some money on my car insurance. They've worked a lot harder than my previous agent ever did. I am so thankful for the thorough and professional job, they have done. If I could give them ten stars, I would."

"Catherine Harbison Was very nice and understanding what we need to be covered l highly recommend to everyone go to her thank you."

"Shelly Tungate is extremely friendly, and she always finds my family and I the best prices! She is transparent with everything along with is happy to explain/ answer questions. I’m very happy with this company."

"AMAZING!!"

"Working with Shelly Tungate has been such a positive experience. She is one of those rare people who is not only incredibly knowledgeable, but also genuinely kind and patient in every interaction. I’ve reached out to her with questions more than once, and she always takes the time to explain things clearly and make sure I feel supported and informed. Her professionalism and calm, friendly communication style make such a difference. You can tell she truly cares about the people she helps. I’m grateful for everything she’s done, and I couldn’t recommend her more highly."

"I’d give 10 stars if I could! Shelley is always so wonderful to work with. Efficient, fun and very helpful! Thanks guys!"