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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Fisher

March 5, 2026

5  out of  5
rating by John Fisher
"Shelly very helpful. Good agency"
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Sarah Smith

March 5, 2026

5  out of  5
rating by Sarah Smith
"Working with Shelly Tungate has been such a positive experience. She is one of those rare people who is not only incredibly knowledgeable, but also genuinely kind and patient in every interaction. I’ve reached out to her with questions more than once, and she always takes the time to explain things clearly and make sure I feel supported and informed. Her professionalism and calm, friendly communication style make such a difference. You can tell she truly cares about the people she helps. I’m grateful for everything she’s done, and I couldn’t recommend her more highly."
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Angie Collins

March 4, 2026

5  out of  5
rating by Angie Collins
"I’d give 10 stars if I could! Shelley is always so wonderful to work with. Efficient, fun and very helpful! Thanks guys!"
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Andrew Smith

March 4, 2026

5  out of  5
rating by Andrew Smith
"I moved out of state a number of years ago and had to change agents. I had some questions today and was able to get in touch with Shelly Tungate for some help. I wanted to talk with Shelly since she was always super helpful and excellent to work with! She remembered who I was as soon as I said hello and said my name. Thanks Shelly!"
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Nic Way (Lord Picklish)

March 2, 2026

5  out of  5
rating by Nic Way (Lord Picklish)
"I was working on a tight deadline and Catherine was able to help me out immediately and flawlessly."
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Darren Urton

February 21, 2026

5  out of  5
rating by Darren Urton
"Shelly tungate was amazing. I would recommend her."
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Stefanie Craft

February 20, 2026

5  out of  5
rating by Stefanie Craft
"So happy to be back with State Farm and get the best pricing available. Thank you Catherine for the great customer service!"
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Wail Hamid

February 17, 2026

5  out of  5
rating by Wail Hamid
"Catherine was amazing to work with. I was shopping around for a good home and auto bundle and felt overwhelmed after talking to several companies. She was patient, answered all my questions, and kept updating my quotes until we found the best deal possible. I ended up with better coverage and benefits than I expected. Highly recommend Catherine and look forward to continuing to work with her!"
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Cheryl Lytsell

February 14, 2026

5  out of  5
rating by Cheryl Lytsell
"Steve was very helpful in getting all the information I needed to update my insurance and at great price."
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Deborah Parham

January 26, 2026

5  out of  5
rating by Deborah Parham
"The Agent was Professional and efficient Setting up my new policy for auto home and umbrella policy. And very patient as he took time to explain and to answer questions that I had asked"
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Bryanna Walker

January 23, 2026

5  out of  5
rating by Bryanna Walker
"Shelly Tungate is absolutely PHENOMENAL with managing our account. She’s been doing it for years and always has my back to make sure we’regetting the best coverage suitable for our circumstances. We are well taken care of over here!"
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Cindy

January 14, 2026

5  out of  5
rating by Cindy
"Steve was excellent to work with. He was professional, funny, relatable and respectful! Our family now has multiple policies with State Farm and we have a peace of mind with the coverage choices we now have. If you’re thinking about switching make the call you’ll be surprised at the savings. I know I was very pleased. Thank you, Steve!"
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Danielle Potter

January 13, 2026

5  out of  5
rating by Danielle Potter
"Steve was very helpful and thorough. He explained everything through the process and I am certain he provided the least expensive but most comprehensive quote manageable."
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Marcella Wicklin

January 8, 2026

5  out of  5
rating by Marcella Wicklin
"Very helpful and easy to talk with! :)"
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Heather Ryals

December 24, 2025

5  out of  5
rating by Heather Ryals
"Steve was a pleasure to talk with as he provided me with my Auto quote. He explained my options clearly as he worked his magic coming up with much better auto coverage than I had & at a lower rate than I was paying. . Thank you Steve!"
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Corinna Roland

December 20, 2025

5  out of  5
rating by Corinna Roland
"Steve was very professional and accommodating; I informed him about what I was currently paying for auto & renters insurance and what benefits I received for those costs, and he worked hard to find me the best price for the most services. Even when I came back and said I didn’t want to switch insurance companies for the marginal amount he originally thought he could reduce my bills by, he was respectful and not pushy and ended up finding me an even better price with better benefits than what I currently had with a different company! Would highly recommend working with him."
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Tia R

December 12, 2025

5  out of  5
rating by Tia R
"Steve is amazing. He followed up with me, and got my insurance down the lowest I've ever had. With full coverage. Super kind and punctual."
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H B

December 9, 2025

5  out of  5
rating by H B
"Shelly was a huge help. Thank you for all of your help"
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Adolfo Quintero

December 9, 2025

5  out of  5
rating by Adolfo Quintero
"Catherine Harbison was amazing! She helped me out of a tough spot with my auto policy when no one else could. She found me great pricing, was super helpful, and explained everything clearly. Highly recommend her!"
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Bonnie David

December 3, 2025

5  out of  5
rating by Bonnie David
"Called several times lately, always helpful and wonderful to talk with a person 😊"
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Mary and Richard Steinberg

December 3, 2025

5  out of  5
rating by Mary and Richard Steinberg
"I’ve had State Farm Auto insurance since I was 16 (I’m now 72) and have had their homeowners since my first home. They have never let me down. And Timm Nielsen’s office and staff have continued the tradition. I could not be happier with their service and ease of getting things done."
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Fiorella Ruiz

December 3, 2025

5  out of  5
rating by Fiorella Ruiz
"Agents are very knowledgeable, they went above and beyond to get me a better deal than my prior insurance company. Highly recommended."
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Ammon Castleton-Rudolph

December 1, 2025

5  out of  5
rating by Ammon Castleton-Rudolph
"I called in, wanted to see about setting up a policy, and Catherine was an absolute joy to work with!:) She is knowledgeable, was fun to work with and got me set up! It was great!:) Update: Each time I call in they make time for me and I’m so grateful for their help! I called in today and talked with Steve, and he got me exactly what I needed.:) Appreciate the wonderful people in this office!:)"
We responded:
"Ammon, this review is such a perfect description of Catherine's style, thank you for sharing. Her knowledge, experience and good nature combined is such an asset to our Team, glad she answered your call. Looking forward to getting to know and serve you over the years, Welcome to the Good Neighbor!"
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Chris Wakefield

November 26, 2025

5  out of  5
rating by Chris Wakefield
"Shelly is very awesome to deal with Very friendly and nice. She the best"
We responded:
"Thanks so much, Chris! Shelly is such a gem - so glad you had a great experience! "
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Ryan Goss

November 26, 2025

5  out of  5
rating by Ryan Goss
"Michelle Tungate had helped me with my insurance needs for over 25 years. She always provides great service. She is patient and answers all my questions. I would recommend her to anyone."
We responded:
"Ryan, thank you very much for your 5 Star review and for sharing your experience with Michelle over the years. She represents the best of State Farm and truly embodies our Agency's vision to become Gems in the lives of our Customers. Grateful for your recommendation, Michelle and our Team look forward to doing a superb job for you, for many more years to come."